Purchasing fine jewellery is a personal investment that should feel special, whether it’s a gift, a celebration of a milestone or an heirloom piece. Volle Jewellery’s personalised jewellery consultations in Sydney ensure an experience as bespoke as your finished pieces.

What to Expect During Your Visit

At Volle Jewellery, we put customer service first. Our staff are here to guide you through the process of choosing your new jewellery, made using some of the finest opals, pearls and Argyle pink diamonds in the world. Here’s a taste of what you can expect when you visit our showroom.

Elegant Showroom in a Heritage Setting

Volle Jewellery’s flagship Sydney store is located in the heart of Sydney’s CBD, on the corner of York and Druitt Streets. The heritage-listed, Victorian-era building is the perfect backdrop for our collection of exquisite pieces and creates an inviting environment in which to craft custom jewellery in Sydney.

Expert, Multilingual Staff at Your Side

The perfect backdrop is nothing without thoughtful, tailored customer service. Our jewellery specialists are warm, accommodating and highly knowledgeable, helping you choose the piece that suits your style. What’s more, our staff are fluent in multiple languages, ensuring tailored assistance for people of various nationalities.

line boudin: Très bons conseils, et surtout 2 personnes très gentilles qui parlent Français, c’est quand même pratique 😊 (Google Translate: Very good advice, and above all 2 very kind people who speak French, it’s really practical 😊)

yuta makino: 母親へのプレゼントを購入しました。日本人の店員さんがおり、優しく分かりやすく対応してくださいました。またシドニーに来た際には立ち寄りたいです。(Google Translate: I bought a present for my mother. There was a Japanese clerk there, and she was kind and easy to understand. I would like to stop by again when I come to Sydney.)

Shop for Precious Pink Diamonds, Opals and Pearls at Our Flagship Store

Warm, Personal Welcome

Our tailored customer service extends beyond jewellery knowledge, creating an inviting and personalised jewellery consultation in Sydney. You might even find that the story that you’ve shared with us ends up shaping your finished jewellery.

arina: Really professional, patient, kind and respectful staff. They know how to find the most suitable jewelry based on budget and personal tastes. Definitely recommended❤️

Abby Topp: Staff are very lovely and helpful. They taught us about opals, showed us lots of unique pieces and were happy to help us find our engagement rings! Thank you to Flor and Natsuko! A great experience here, highly recommend 😊

Expert Education

From gemstones to settings and historical geological meaning, our staff are experts on everything to do with jewellery. We can also provide other advice relating to your purchase, including on Australia’s tax and export guidelines on fine jewellery.

Izolda “Orlowski”: Very welcoming shop and amazing customer service. In the shop we had a very good introduction about the geological heritage of Australia and afterwards lots of help while choosing jewelry. The tax/export explanation and preparations were appreciated.

Paul Curasi: We had a very nice experience purchasing high-quality opals from Volle Jewellery. The sales team was friendly, their presentation informative, and their inventory amazing.

Personalised Gift Support

Bespoke jewellery makes for a thoughtful and meaningful gift, especially when celebrating a tradition or milestone. At Volle Jewellery, our staff provide expert guidance to help you choose something truly special for any occasion. We offer international delivery, and resizing services are also available at an additional cost, ensuring your gift is as personal and perfect as possible.

Menghan: Flor was so lovely and helped me choose some beautiful jewellery for my mother for Mother’s Day.

Marthinus Theunissen: I’ve bought an exquisite triplet opal pendant for our 14th anniversary. The store offers beautiful, natural opals and pearls suitable for every budget. Highly recommended!

Comfort Across Cultures

Volle has assisted shoppers from all corners of the globe to choose the perfect piece of jewellery. From personalised consultation in various languages to assistance with financial arrangements, we make sure every customer is supported when purchasing with us.

じつ: 日本人スタッフさんに親切に説明いただき、タックスフリーの手続きもしていただきました。おすすめです！(Google Translate: Kind explanations from Japanese staff, who also assisted with tax-free shopping procedures. Highly recommended!)

矢口朋佳: 日本語で丁寧に対応いただき、気に入ったオパールを購入しました。(Google Translate: They responded politely in Japanese, helping me find my favorite opal!)

Satisfaction That Lasts

What sets Volle Jewellery apart is the combination of fine jewellery and thoughtful, knowledgeable customer service. We’ve guided countless customers in finding the perfect piece for life’s most meaningful moments. Most of our gemstones come with a certificate of authenticity and valuation, an important inclusion when passing jewellery down through generations. While doublets and triplets are not typically certified, certificates can be arranged on request.

Adeline Bruetsch: Cela fait déjà deux fois que je suis allée avec mon partenaire et à chaque fois nous avons été très bien servis. (Google Translate: I’ve visited twice with my partner and each time the service has been excellent.)

Dewey G: Amazing staff, service, and selection. Repeat customer here. Best in Sydney!

Book Your Personalised Jewellery Consultation Today

We’d love to see you at our Sydney store. Our personalised consultations guarantee the opportunity to tailor your jewellery to your individual style, with the service and selection to match. Contact us today to arrange your appointment at Volle Jewellery.